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For help with a
web order
877.290.7876
email web order team

For general help
310.449.4599
email sales team

For help in Europe
+44 (0) 1223 406520
email European team


In the event that you require technical support for your G-TECH product,
please choose one of the links below

  Frequently Asked Questions - find answers online to the most commonly asked questions and support issues.
  Web Order Support - Get help with your order placed on g-technology.com.
  Technical Support - options to contact our support specialists.
  Request an RMA - Return a product purchased from the G-Tech webstore within the past 30 days.
  Product Manuals - the latest support and product documents.
  Downloads / Drivers - our latest software.
 
G-Tech Configurator
Use this application to configure the RAID level on your G-RAID mini2.
Download for Windows
Download for MAC

G-Tech MAC Icons
Download the G-TECH Drive Icons

G-SPEED ATTO Installation Software:
Please go to the ATTO website for the latest ATTO Fibre Channel and SCSI drivers


G-SPEED eS PRO Installation Package:
Mac:
System Requirements:
Mac Pro Only, 10.4.x to 10.5.x
Download the G-SPEED eS PRO MAC Installation package

Mac (SNOW LEOPARD):
System Requirements:
Mac Pro Only, 10.6.x and above
Download the G-SPEED eS PRO SNOW LEOPARD Installation package

Windows:
System Requirements:
Windows 2000/XP/Vista
Download the G-SPEED eS PRO Windows Installation package


G-SPEED eS Installation Package:
Mac:
System Requirements:
Mac Pro Only, 10.4.x to 10.5.x
NOTE: You must UNINSTALL the G-SPEED eS driver before upgrading to the latest version - please see the Installation Guide for details
Download the G-SPEED eS MAC Installation Package

Mac (SNOW LEOPARD):
System Requirements:
Mac Pro Only, 10.6.x and above
NOTE: You must UNINSTALL the G-SPEED eS driver before upgrading to the latest version - please see the Installation Guide for details
Download the G-SPEED eS SNOW LEOPARD Installation Package

Windows:
System Requirements:
PCIe equipped workstation
Windows 2000/XP
NOTE:Download the zip package below. Run the executable zip file contained to automatically copy the G-SPEED eS installation files to "C:\G-SPEED eS Windows" Use this folder to find the files necessary during the installation procedure as outlined in the Installation Guide.

There are 3 steps to installing the G-SPEED eS on a Windows system. Failure to follow these steps as outlined in the Installation Guide may cause your G-SPEED eS to function improperly. Please see the READ ME FIRST file located in the Windows Installation Package download for more information.
Download the G-SPEED eS Windows Installation Package

Download the Installation Guide

Windows Vista Driver:
If you are using Windows Vista download this driver for use
during the G-SPEED eS RAID controller installation:
Download the Windows Vista Driver


G-SATA Included 2-Port eSATA PCIe Adapter:
(Addonics/Silicon Image)
For MAC Systems:
Download for the MAC

For PC Systems:
Download for the PC


G-RAID Pro Installation Software and manuals:
Download the G-RAID Pro Installation package

G-PLAY Firmware Update 2.0.5.41 MAY 2006
STEP 1:
Download Firmware Update Instructions

STEP 2:
Read the Firmware Update Instructions

STEP 3:
Download Firmware 2.0.5.41 May 2006


G-RAID Firmware Update VS 912.1.2.0300
Download this firmware update ONLY if you are running Windows XP
Service Pack 2
After downloading and running the file G-RAID_Firmware_912.1.0300.exe, navigate to the newly created folder C:\G-TECH\G-RAID\ . Follow the directions in the Read_Me_First.txt file.

ONLY install this is update if your G-RAID serial number (located on the bottom of the unit) falls within
106010001-111010001

Download Firmware VS 912.1.2.0300 now

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